A well-trained staff is your most valuable asset!
The Pinnacle Program combines sound, basic optical principles with invaluable practical training. Interactive lecture is followed by hands-on, success-building teaching. Students immediately apply the knowledge from the morning lectures to patient care, under the guidance of an experienced industry professional.
Even new-to-optical attendees will be able to use hand-tools and make adjustments to frames, take measurements, and understand basic lensometry.
This is the optical training you always wanted for your staff.
Take advantage of the complete, two-day Pinnacle Program, or Contact Us for a customized version tailored to your priorities.
Training Agenda
Pinnacle Training: Two-Day, Hands-On Training Workshop
Day One: Lenses
9:00 a.m. - 4:30 p.m.
Approximately THREE hours of interactive lecture, FIVE hours of lens / lensometry training.
- Refractive errors and terminology
- Rx analysis
- Lensometer overview and use
- Prism and Add Power
- Transposition
- Lens materials, coatings and treatments
- Recommendations
- Index of refraction and lens properties
- Features, benefits and availability of AR, UV, polarized, photochromic, etc.
- Lifestyle and use considerations
- Lifestyle prescribing and lens recommendations / Multiple pairs
- Successfully implementing the use of a lifestyle questionnaire
- Demonstrators and their proper use
- Peer-to-peer lens selection and review
Day Two: Frames
9:00 a.m. - 4:30 p.m.
Approximately THREE hours of interactive lecture, FIVE hours of hands-on adjustments, repairs and proper tool use training.
- Frame terminology
- Frame materials, parts and pieces
- Frame designs and categories
- Lifestyle and Use Considerations
- Colors, finishes and styles
- Standard alignment / Patient adjustment
- Common repairs and follow-up care
- Hand tools, measuring instruments and their proper use
- Proper measuring techniques for SV, bifocal, progressive (pupilometer & ruler)
- Common delivery complaints
- Troubleshooting and solutions
- Peer-to-peer fitting, adjusting and review
What's the biggest impact you can make in practice profitability?
A well-trained staff is a key element in practice efficiency and profitability. The Pinnacle Program provides meaningful, consistent training on core optical principles and customer service. It's the perfect solution when you need expert training for beginning dispensers, technicians, or staff cross-training.
Find out how to bring the Pinnacle Program to your practice or trade show. Give your staff or members what they really need to succeed!
Pinnacle Attendees Tell Us:
"I have been in the optical industry since I was a little girl. My husband and I opened our Optical Boutique 12 years ago, selling high-end designer eyewear, and over the years, I never had any formal optical training. We recently hired an employee who is new to the optical industry and decided it would be beneficial for us to attend. I did not think I needed it since I thought I knew it all. Well, little did I know the Pinnacle Program would teach me some very valuable lessons. I cannot believe how much I did not know and as for our new hire, it was the perfect training. The seminar was only a week ago and Katlyn is dispensing, fitting, and adjusting eyewear. Last evening, she sold her first pair of high-end eyewear to a new client all on her own! She even knows how to use the Lensometer! I cannot thank you enough!!!"